We want you to love your SterlingRoseBuds’ purchase!

RETURN/EXCHANGE POLICY:

If you are not completely satisfied with your SterlingRoseBuds purchase, you can simply return or exchange your new, unused product. Returns must be postmarked within ten (10) days of receipt for a full refund of the purchase price, less shipping and handling. Date of Receipt is the date the USPS has confirmed to us that the package has been delivered.  No returns will be accepted without a Return Goods Authorization Form (RGA). Please contact us at customerservice@sterlingrosebuds.com  to inform us of your return.

Any returns received after our 10 day return period will be issued a merchandise credit only.

All products must be in perfect, unused condition. We reserve the right not to accept a return if the product has been worn, is damaged or has been cleaned in a method other than specified in our Care and Cleaning Instructions outlined on the package label: Spot Clean Only. Do Not Dry Clean. Air Dry.

The purchase price of the cuffminks will be credited to your original form of payment once the cuffminks have been received and inspected. Credit issued will not include original shipping or insurance. The cost of return shipping and insurance will be deducted from your refund if return postage has not been pre‐paid by customer.

Please consider a trackable shipping service or purchase shipping insurance. Returns lost in return shipping will not be refunded.

DEFECTIVE MERCHANDISE:

SterlingRosebuds,LLC takes Quality Control very seriously. We personally hand inspect each and every cuffminks product before we package and send our product along to our customers.

If you receive your cuffminks products and they are damaged or are the incorrect item, please contact us immediately via email at customerservice@sterlingrosebuds.com. Any returns received after our 10 day return period will be issued merchandise credit only. We will provide you with a return shipping label and expedite your replacement order or refund, whichever you prefer. We apologize for this inconvenience and hope you will consider a replacement order instead of a return.

Copyright © 2015 SterlingRoseBuds LLC